Privacy policy

Mobile Terms of Service

Last updated: April 22, 2026

The True Royalty mobile message service (the "Service") is operated by True Royalty (“True Royalty”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to True Royalty’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of True Royalty through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with True Royalty. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to TrueRoyalty or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other True Royalty mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to TrueRoyalty or email trueroyalty283@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

Introduction

Welcome to True_Royalty Brands. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website and purchase our unisex wears.

Information We Collect

Personal Information:

  • Contact Details: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details, billing address, and transaction history.

Non-Personal Information:

  • Usage Data: Browser type, operating system, pages visited, time spent on the site, and other analytics data.
  • Cookies: Small data files stored on your device to enhance your user experience.

How We Use Your Information

To Provide Services:

  • Process and fulfill your orders.
  • Communicate with you about your purchases, including order confirmations and shipping details.

For Customer Support:

  • Respond to your inquiries and provide customer support.
  • Manage returns, exchanges, and refunds.

To Improve Our Services:

  • Analyze usage data to enhance website functionality and user experience.
  • Personalize your shopping experience with targeted content and recommendations.

Marketing:

  • Send you promotional materials and updates about new products and offers. You can opt out of these communications at any time.

How We Share Your Information

Third-Party Service Providers:

  • We may share your information with third-party vendors who assist us in providing services, such as payment processors, shipping companies, and marketing platforms. These providers are obligated to protect your information and use it only for the purposes we specify.

Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Access and Correction:

  • You have the right to access, update, or correct your personal information at any time.

Deletion:

  • You can request the deletion of your personal information, subject to certain legal obligations.

Opt-Out:

  • You may opt out of receiving promotional communications from us by following the unsubscribe link in the emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

True_Royalty Brands Email: jessecedillo14@true-royalty.com 

 Phone:  8178298315

Thank you for choosing True_Royalty Brands. We value your trust and are committed to protecting your privacy.